Shipping and Returns

 Shipping and Delivery 

All items are shipped from our warehouse in the USA!

  • United-States

Estimated Shipping Time: 5-8 Business Days from the day you place the order on our website.

Processing Time: 2-3 Business Days

Delivery time is processing time + Shipping time

  • Worldwide 

Estimated Shipping Time: 10-15 Business Days from the day you place the order on our website.

Processing Time: 3-5 Business Days

Please be advised that delivery may take longer for international orders.

PRINT-ON-DEMAND ITEMS

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less

Return Conditions

We do accept returns within fifteen (15) days from the day you receive your package. Shipping cost is covered by the customer. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way.

The following items cannot be returned or exchanged: bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets).

Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return. Email us at info@phanys.com for the return address. 

Refunds

Returns will be processed within 14 days upon receipt of your package. 

Note:The original shipping fee and insurance are non-refundable.

 

Thanks for your business!